MARAKES.COM — TERMS & CONDITIONS
Last updated: January 2, 2026
These Terms & Conditions (“Terms”) govern your access to and use of marakes.com (the “Site”) and any related services provided by Marakes (“Marakes”, “we”, “us”, “our”). By accessing or using the Site (including browsing), creating an account, or placing an order, you agree to these Terms.
If you do not agree, please do not use the Site.
1) Operator Information
Operator (Company): Marakeş Takı Tasarım Aksesuar Sanayi ve Ticaret Limited Şirketi
Address: Hacı Bayram Mahallesi, Şehit Teğmen Kalmaz Posta Caddesi, No:24/38 Altındağ/Ankara, Türkiye
Legal Contact: legal@marakes.com
2) Eligibility (B2B Use)
Marakes is a wholesale (B2B) brand and sells primarily to business customers (e.g., retailers, boutiques, distributors, concept stores). By using the Site, you confirm that:
You are acting on behalf of a business entity (or as a sole trader) and have authority to bind that entity;
You will provide accurate business information (company name, tax/VAT where applicable, billing/shipping details);
You will comply with applicable laws (including import/export, sanctions, customs, and tax rules).
We may refuse, suspend, or terminate accounts that appear to be consumer/personal use or that contain inaccurate business details.
3) Other Documents That Apply
These Terms should be read together with other policies published on the Site, including (where available):
Privacy Policy
Cookies Policy
Shipping & Delivery Policy
Returns Policy
Wholesale Terms (if published separately)
If there is a conflict, the policy most specific to the subject will prevail.
4) Account Registration & Security
You may need an account to view pricing, place orders, or access wholesale features.
You are responsible for all activity under your account and for keeping credentials secure.
Notify us immediately if you suspect unauthorized access.
We may suspend or terminate accounts for misuse, fraud, policy violations, or security concerns.
5) Wholesale Orders
5.1 Order Requests & Acceptance
Placing an order constitutes an offer to purchase. An order is accepted only when:
We confirm it in writing (email/order confirmation), and
Payment arrangements are confirmed (or payment is received, depending on the payment method).
We may reject orders (in whole or part) due to stock/production limits, pricing errors, risk checks, export restrictions, or other legitimate reasons.
5.2 Minimum Order Requirements
Minimum opening order amounts, re-order thresholds, or quantity minimums may apply and will be shown on the Site, quote, or invoice. If a minimum applies, you agree to meet it to proceed to checkout or fulfillment.
5.3 Production & Lead Times (Handcrafted Nature)
Many Marakes products are handcrafted and may be produced to order. Lead times are estimates and may vary due to production scheduling, material availability, seasonal volume, and quality control requirements. Estimated dispatch windows are not guaranteed delivery dates.
5.4 Partial Shipments
Where available and agreed, we may ship completed items first and ship remaining items later. Additional shipping/handling costs may apply and will be communicated.
6) Pricing, Currency, Taxes
Prices are shown in the currency displayed on the Site or invoice.
Unless stated otherwise, prices exclude shipping, customs duties, import taxes, broker fees, and any local taxes in the destination country.
You are responsible for all duties/taxes/fees imposed by authorities in your country.
We may correct obvious pricing errors even after an order is placed. If a correction materially affects your order, we will contact you with options to proceed or cancel.
7) Payment Terms
Accepted payment methods and timing will be shown at checkout or on your invoice. We may require full payment before production/dispatch, deposits for larger orders, and/or additional verification for fraud prevention.
Late payments may delay production/shipment and may incur reasonable collection costs where permitted by law.
8) Shipping, Delivery, Risk & Title
Shipping methods may include air, sea, and rail, depending on destination and logistics availability.
Unless otherwise agreed in writing:
Risk of loss passes to you upon handover to the carrier (or upon dispatch from our facility, depending on the shipping term stated on the invoice).
Title/ownership may pass upon full payment; where legally permitted, we may withhold title until full payment is received.
Delivery timelines are estimates. We are not liable for delays caused by carriers, customs inspections, port congestion, strikes, weather, or force majeure events.
9) Inspection, Damage, Wrong Items
You must inspect shipments promptly upon receipt.
If items arrive damaged or incorrect, you must notify us within 7 days of delivery (or a shorter period if the carrier requires), including photos and supporting documents.
Failure to report within the timeframe may affect eligibility for remedies.
If we confirm damage/wrong item attributable to us, we may (at our option) repair, replace, or credit the affected items.
10) Wholesale No-Return Principle
Because orders are produced and prepared for wholesale business use, returns and exchanges are generally not accepted except where:
The goods are damaged in transit (subject to Section 9),
Wrong items were shipped,
A defect is confirmed under applicable mandatory law.
This section does not limit non-waivable rights under applicable law, where such rights apply.
11) Product Characteristics & Variations
Handcrafted products may have natural, minor variations in texture, pattern, finish, measurements, or color tones. These variations are part of the product’s character and do not constitute a defect.
Product photos are for reference; actual appearance may vary due to lighting and screen settings.
12) Intellectual Property
All content on the Site (including brand name, logos, product photography, text, design elements, and catalog materials) is owned by or licensed to Marakes and protected by applicable intellectual property laws.
You may use Marakes marketing materials only for the purpose of selling Marakes products. You may not remove notices, use our content to sell non-Marakes products, or create confusingly similar branding, domains, or social handles.
13) Acceptable Use
You agree not to:
Misuse the Site, interfere with its security, or attempt unauthorized access;
Scrape data, reverse engineer features, or use bots without permission;
Use the Site for unlawful, fraudulent, or misleading activity.
We may restrict access for suspected abuse or security reasons.
14) Disclaimers
To the maximum extent permitted by law, the Site and all content/services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15) Limitation of Liability
To the maximum extent permitted by law:
Marakes will not be liable for indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, business, goodwill).
Our total liability for any claim relating to an order will not exceed the amount you paid for the specific products giving rise to the claim.
16) Indemnification
You agree to indemnify and hold Marakes harmless from claims, damages, liabilities, and expenses arising from:
Your breach of these Terms,
Your unlawful resale practices, advertising claims, or regulatory non-compliance in your market,
Your misuse of our intellectual property.
17) Force Majeure
We are not responsible for failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, war, embargoes, transport disruptions, supplier failures, power/internet outages, and customs actions.
18) Termination
We may suspend or terminate your access to the Site or your account at any time if we reasonably believe you violated these Terms or created risk for Marakes or other users.
Termination does not affect obligations that should survive (e.g., payment obligations, IP, limitation of liability, dispute terms).
19) Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above indicates the most recent revision. Continued use of the Site after changes means you accept the updated Terms.
20) Governing Law & Disputes
Unless mandatory law requires otherwise, these Terms are governed by the laws of Türkiye.
Before filing any formal claim, you agree to contact us and attempt to resolve disputes in good faith.
Jurisdiction (default): Courts and enforcement offices of İstanbul, Türkiye, unless mandatory provisions provide otherwise.
21) Contact
Questions about these Terms or legal requests: legal@marakes.com
