MARAKES.COM PRIVACY POLICY & PERSONAL DATA NOTICE (GLOBAL)
Last Updated: 2 January 2026
This notice explains how personal data is collected, used, shared, and protected in connection with Marakes.com (the “Site”) and our wholesale (B2B/authorized buyer) and export operations. Additional terms may apply depending on your country/region (see Section 14).
1) Data Controller
[Company Legal Name / Trade Name] Marakeş Takı Tasarım Aksesuar Sanayi ve Ticaret Limited Şirketi
Address: Hacı Bayram Mahallesi, Şehit Teğmen Kalmaz Posta Caddesi, No:24/38 Altındağ/Ankara, Türkiye
Email: legal@marakes.com
Tax No: Kızılbey V.D. 6121835146 MERSIS NO: 0612183514600001
2) Scope
This policy applies to:
Site visitors
Users who create a wholesale (B2B) account
Authorized users who access pricing/stock information
Users who request quotations, place orders, and participate in shipping/export processes
Business customers’ contact persons and employees (business contact data)
3) Categories of Personal Data We Collect
Depending on the nature of your interaction, we may collect:
A) Information you provide
Identity/Contact: Name, email address, phone number, address, country/city
B2B/Wholesale Account Details: Company name, legal/trade name, tax/VAT details, authorized representative details, and (if applicable) documents submitted for account verification
Transactions/Orders: Quote requests, order contents, invoicing/delivery note details, shipment records, return/complaint records, and communications
B) Information collected automatically
Technical: IP address, browser type, device information, log records
Usage data: On-site navigation and interaction records, session information (for security and performance purposes)
C) Information from third parties (when necessary)
Payment confirmations, shipment status, and information received from logistics and operational partners to complete customs/transport processes
We do not request special categories of personal data (e.g., health, biometric data). Please do not share such information with us.
4) Purposes of Processing
We may process your personal data to:
Create, verify, and manage B2B accounts (authorization; enabling access to pricing/stock)
Operate wholesale sales (quotations, order processing, sourcing/production planning, packing, shipping, returns/exchanges)
Manage export operations (international transport planning, customs processes, delivery coordination)
Provide customer support (requests, complaints, technical support, communications)
Ensure security (preventing unauthorized access; detecting suspicious/fraudulent activity)
Improve our services (performance analytics, debugging, user experience improvements)
Comply with legal obligations (accounting, tax, customs, lawful requests)
Marketing/announcements (where permitted and, where required, with your consent; you may opt out at any time)
5) Legal Bases (General)
Depending on applicable laws and context, our processing may rely on:
Contract necessity (B2B membership, quotes, orders, delivery, export operations)
Compliance with legal obligations (invoicing, accounting, customs/transport regulations, lawful authority requests)
Legitimate interests (security, fraud prevention, service improvement)
Consent (marketing communications and other cases where consent is required)
6) Sharing of Personal Data
We do not sell your personal data. We may share personal data only as necessary and with appropriate contractual/technical safeguards with:
Shipping/logistics providers, freight forwarders/transport agents
Customs brokers and export operation partners (when required)
Payment service providers / banks
IT service providers (hosting, email, security, backups, analytics infrastructure)
Accounting/audit/consultancy providers
Authorized public institutions and authorities (where legally required)
7) International Transfers
Due to exports and international operations, your personal data may be transferred to recipients abroad or to service providers located abroad. Such transfers are carried out in compliance with applicable laws and with appropriate administrative and technical safeguards.
8) Cookies and Similar Technologies
The Site may use cookies and similar technologies. All details, purposes, and preference management are provided in our Cookies Policy.
9) Security
We implement appropriate administrative and technical measures to protect personal data (access controls, authorization, log security, backups, etc.). However, no method of transmission over the internet can be guaranteed to be 100% secure.
10) Retention
Personal data is retained for the period required by the processing purpose and for the retention/limitation periods set out by applicable laws. At the end of the retention period, data is deleted, destroyed, or anonymized.
11) Children’s Privacy
The Site is intended for commercial/B2B use and is not directed to children. We recommend that minors do not provide personal data.
12) Your Rights (General)
Depending on your country/region, you may have rights related to your personal data, such as access, correction, deletion, objection/restriction, and opting out of marketing communications. For regional rights, see Section 14.
13) Contact
For questions and requests regarding personal data: legal@marakes.com
Suggested subject line: “Privacy Request – [Country/Region]”
14) Regional Supplements
Depending on where you reside, the following supplemental notices may apply:
15) Changes
We may update this policy in line with legal requirements and our operations. The updated version becomes effective as of the publication date.
